[EP-tech] Delayed authentication

[Andrés Ovalle López]

Hello,

I have a system EPrints version 3.3.12, the system was recently
updated. Is on a separate server and it works great.

However, when a user logs into the system it can take about a minute to connect.

It also happens in shipping management, presenting only the list of
ships takes one to three minutes.

I think this is not normal and there is something in the system failing.

Has anyone had a similar problem and knows how to solve it?

Thank you in advance!

--
Andrés Ovalle López

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[Jan Ploski]

The first thing I'd check is whether something is attempting reverse DNS
lookups on client connections and failing (Apache or MySQL). Check that
"dig -x 152.78.189.196" stalls on the server. Try setting the
"HostnameLookups Off" option in Apache (should be default...) or
skip-name-resolve in mysql. Check if there's anything unusual in your
network/firewall configuration.

Post by Andrés Ovalle López
Hello,
I have a system EPrints version 3.3.12, the system was recently
updated. Is on a separate server and it works great.
However, when a user logs into the system it can take about a minute to connect.
It also happens in shipping management, presenting only the list of
ships takes one to three minutes.
I think this is not normal and there is something in the system failing.
Has anyone had a similar problem and knows how to solve it?
Thank you in advance!
--
Andrés Ovalle López
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[Jon Hallett]

We had this when we upgraded to 3.3.12. In our case the problem was because cfg/lang/en/templates/secure.xml is no longer used. default.xml now does double duty for http and https.

We had a protocol relative URL in default.xml, and it caused the login page to fetch a stylesheet file using https - from a server which only does http.

Thanks,

Jon

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Today's Topics:

1. Delayed authentication (Andr?s Ovalle L?pez)
2. Re: Delayed authentication (Jan Ploski)


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Message: 1
Date: Fri, 10 Jan 2014 15:54:00 -0500
From: Andr?s Ovalle L?pez <***@gmail.com>
Subject: [EP-tech] Delayed authentication
To: eprints-***@ecs.soton.ac.uk
Message-ID:
<CADk_fWbWt1nX+T=***@mail.gmail.com>
Content-Type: text/plain; charset=UTF-8

Hello,

I have a system EPrints version 3.3.12, the system was recently updated. Is on a separate server and it works great.

However, when a user logs into the system it can take about a minute to connect.

It also happens in shipping management, presenting only the list of ships takes one to three minutes.

I think this is not normal and there is something in the system failing.

Has anyone had a similar problem and knows how to solve it?

Thank you in advance!

--
Andr?s Ovalle L?pez




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*** Archive: http://www.eprints.org/tech.php/
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